Website Name: Shetkari Type: Online Store & Multi-Vendor Marketplace Country: India
1. Introduction
This Privacy Policy explains how Shetkari collects, uses, stores, and protects personal information of Users and Vendors.
2. Information We Collect
a. Personal Information
Name
Phone number
Email address
Residential or business address
b. Vendor & Business Information
Business name
GST or registration details (if applicable)
Bank or payment-related details
c. Transaction Information
Order details
Payment status (handled via secure payment gateways)
3. How Information Is Collected
Registration and account creation forms
Order placement and checkout
Contact forms and customer support
Cookies and similar tracking technologies
4. Purpose of Data Usage
We use collected data to:
Process orders and payments
Facilitate vendor-buyer communication
Provide customer support
Improve platform functionality
Comply with legal and regulatory requirements
5. Cookies & Tracking Technologies
Cookies help improve user experience and analyze traffic.
Users may disable cookies via browser settings, though some features may be limited.
6. Data Sharing & Disclosure
Information may be shared with:
Registered Vendors (for order fulfillment)
Payment gateways and logistics partners
Service providers assisting platform operations
Legal authorities when required by law
We do not sell personal data to third parties.
7. Data Storage & Security
Data is stored on secure servers.
Reasonable technical and organizational measures are used to protect data.
Despite best efforts, absolute security cannot be guaranteed.
8. User & Vendor Rights
You have the right to:
Access your personal data
Update or correct information
Request deletion of your account (subject to legal obligations)
9. Data Retention & Deletion
Data is retained only as long as necessary for business and legal purposes.
Upon account deletion, data may be retained if required by law.
10. Children’s Privacy
Shetkari does not knowingly collect personal data from individuals below 18 years of age.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Website.
DISCLAIMER
These Terms & Conditions and Privacy Policy are provided for general informational purposes only and do not constitute legal advice. For full legal compliance, you should consult a qualified legal professional familiar with Indian e-commerce and IT laws.
